Proactive Infrastructure Management
AIOps-driven monitoring and predictive maintenance to stop issues before impact
24/7 Real-Time Monitoring
Continuous surveillance of compute, network, and storage layers with instant anomaly alerts.
Rapid Incident Response
Backed by a <15 minute response SLA with engineers on standby 24/7 for critical events.
Hardened Security & Patching
Automated security patching, regular vulnerability scans, and incident response management.
Performance Tuning
Ongoing optimization of resource allocation to ensure peak efficiency during traffic surges.
Intelligent Cost Optimization
Deep-dive FinOps reviews with right-sizing and reserved capacity planning saving up to 30%.
Sovereign & Compliant Ops
India-based data centers ensuring compliance with national regulations and local data residency.
24/7 Real-Time Monitoring
Continuous surveillance of compute, network, and storage layers with instant anomaly alerts.
Managed Service Tiers
Fully Managed
Proactive, end-to-end management for mission-critical workloads.
Managed Services Add-Ons
Detailed breakdown of what's included across every tier — from self-managed to fully managed
| Service | One-Time Setup | Self-Managed | Semi Managed | Fully Managed |
|---|---|---|---|---|
| Hardware | Initial hardware assessment | Basic hardware monitoring by CloudPe team | Monitors CPU, RAM, Disk; assists on reported issues | Continuous monitoring, automated alerts, full intervention |
| Network Devices | Initial setup | Not included | Checks router & switch performance; assists on request | Full monitoring, updates, performance tuning & resolution |
| System / OS | Configure OS/server metrics | Customer monitors performance | Assists on OS health checks when reported | Continuous monitoring, automatic patching & optimization |
| Ports | Critical port monitoring setup | Customer tests port availability | Assists with port connectivity issues when reported | Continuous port monitoring & automated resolution |
| Website | Uptime & performance dashboards | Customer monitors uptime | Assists with downtime or performance issues when reported | Continuous uptime, load time monitoring & automated fixes |
| Storage | Configure storage monitoring | Customer monitors usage | Checks storage health; assists on reported issues | Continuous monitoring with alerts, remediation & optimization |
| SSL | Certificates monitoring | Customer installs SSL | Assists with renewal or replacement on request | Full SSL lifecycle: deployment, renewal, automation |